We’ve made it easy for you to get your questions answered and find the information you need. In most cases you’ll find a quick and comprehensive answer to your question. Just click the appropriate link below.
- What types of services does tourNall.com provide?
- How do you know if travel products are available or not?
- How much does it cost to book online and how do you pay for the rest of payment?
- Do I need to have a credit card?
- Which credit / debit cards can I use to make payment?
- What currency will I pay in?
- How do I cancel my reservation or make any changes to it?
- Do I have to re-confirm my booking?
- What is booking fee?
- Are booking fee and deposit refundable?
- What documentation will I receive after making my booking?
- What happens if I don't show up at the hotel without cancelling the booking?
www.tourNall.com is a global travel related product and hotel network. We provide powerful web-based booking service. It offers real-time travel online booking, saves and discounts on bookings and search for cheap hotels and budget rates on hotels as well.
Top 
www.tourNall.com developed PMS (Product Management System) which is built to communicate with travel product providers in real time. Travel Company and Hotels affiliated worldwide log on to their management system in real time and manage prices, room availabilities and bookings in real time.
Top
From 10 to 40 % of the total price will be charged on your credit card when you make a booking through on-line. Deposit is required based on the price listed and individual policy of tour Company. This deposit will be subtracted from the full amount of rates upon payment of balance due. The rest of payment can be made by credit card or traveler’s check or cash. If any tour company has their own terms of payment policy, the payment will be made accordingly as described on web page.
Top
Yes, you do. You will need a credit card to pay for deposit. If you use someone else's credit card, you can still pay for the deposit. However, you need a different form of payment on the rest of charge at the departure location.
Top
We currently accept Visa, Master card, American Express, Most of debit cards may be used if they contain a Visa logo or Master logo facility.
Top
You have the option before searching availability to see our prices in any type of currency. If you do not select specific currency you will see the price with local currency. For example, if you are searching tours in Paris France, you will see the price with EURO. When you make a reservation we will charge down payment as a deposit with USA Dollars on your credit card.
Top
If you need to cancel your reservation, you must first log in and go to "My Bookings". On my bookings page, click book reference number to see detailed booking information. On the bottom of the screen, you will find "Cancel Booking" and click on it. We strongly recommend that you send E-mail or contact through phone to tour reservation department regarding your cancellation. Each company has different policy. Please make sure you understand travel company cancellation policy so that you will not be charged for anything that you didn't expect to.
Top
No. Once your booking is made with us, the hotel and travel company receives your details automatically. Your online booking is stored in our system and you can always check out your bookings by going to "My Bookings" or reviewing E-mails sent to you.
Top
We are the real time online booking service provider. To provide the secured, safe and guaranteed bookings, non-refundable booking fee applies to each booking.
Top
A deposit for booking is required based on the price listed on our website. If you cancel your booking, booking fee and deposit are non-refundable. We strongly recommend that your travel schedule is final.
Top
Immediately after booking you will receive an email from us confirming booking details and giving you the link to your voucher. Simply print out the voucher and give it to the travel company or hotel reception on arrival to prove you've booked and paid through www.tourNall.com. If you don’t have voucher or printed E-mail, give the booking reference number and your name.
Top
It is the best that you contact the tour Company or hotel when you need to cancel your booking. In the event of no-show without cancellation, they have the right to charge remaining balance based on their own terms of payment policy, accordingly as described on web page.
Top
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam consectetur arcu ut dui. Mauris ligula erat, accumsan ac, cursus interdum, euismod non, velit. Donec laoreet ligula et quam dictum bibendum. Donec in nulla. Mauris laoreet tempor erat. Ut volutpat aliquam purus.
- First time for booking
- Registering without booking
- Member benefit
- When I need to Log In?
- Forgot password?
When you book any product through www.tourNall.com for the first time, you just became a member automatically with www.tourNall.com system. There are no other registration forms to fill out you need to do. After the first booking, ID and Password will be sent to you by E-mail automatically. Then, you will log in with sent ID and Password and check booking information on "My Bookings" page.
Top
Find "Log In" on the top of home page, and click on it. You will see the Log In page. New member registration is simple and easy. Please don't forget your E-mail address. ID and Password will be sent to your E-mail address.
Top
Member can enjoy all the services that the Room CRS website offers. The bookings are fast and simple after member log in.
Top
If you need to ask any questions for detail information of any product directly, you will need to log in. Most of times when there is an error, member tried to register multiple times with the same email address. Please enter different e-mail address. If the problem persists, please E-mail us at contact@tournall.com
Top
If you forgot password, simply click on "forgot password". Please enter your email address which you used for booking or sign up. We will send your password through E-mail.
Top
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam consectetur arcu ut dui. Mauris ligula erat, accumsan ac, cursus interdum, euismod non, velit. Donec laoreet ligula et quam dictum bibendum. Donec in nulla. Mauris laoreet tempor erat. Ut volutpat aliquam purus.
- First time for booking
- Registering without booking
- Member benefit
- Forgot password?
When you book hotel with RoomCRS.com for the first time, you just became a member automatically with RoomCRS.com system. There are no other registration forms to fill out. After the first booking, ID and Password will be sent to you by E-mail automatically. Then, you will log in with sent ID and Password and check booking information on "My Bookings" page.
Top
When you book hotel with RoomCRS.com for the first time, you just became a member automatically with RoomCRS.com system. There are no other registration forms to fill out. After the first booking, ID and Password will be sent to you by E-mail automatically. Then, you will log in with sent ID and Password and check booking information on "My Bookings" page.
Top
When you book hotel with RoomCRS.com for the first time, you just became a member automatically with RoomCRS.com system. There are no other registration forms to fill out. After the first booking, ID and Password will be sent to you by E-mail automatically. Then, you will log in with sent ID and Password and check booking information on "My Bookings" page.
Top
When you book hotel with RoomCRS.com for the first time, you just became a member automatically with RoomCRS.com system. There are no other registration forms to fill out. After the first booking, ID and Password will be sent to you by E-mail automatically. Then, you will log in with sent ID and Password and check booking information on "My Bookings" page.
Top
- What is tourNall.com?
- Why should I register (Sign up) and Log In?
- How much does it cost to book online?
- Do I have to use a credit card to book online?
- TourNall.com credit card transaction and security provider.
- What will happen if I need to cancel, or change my reservations?
- What currency are the prices based on?
- Reservations how early should I book travel related products?
- Is my booking guaranteed?
- Does tour related product price include tax?
- What is the refund policy for booking?
We provide On-Line booking service for travelers. Tour Companies and their tour related products listed on the www.tourNall.com are separate organizations. We simply provide online reservations. So we advise you to direct all questions or comments regarding service directly to the service provider. However, we do take all complaints seriously. We will check them and forward the ones that we feel worthy of time, consideration, and importance to the tour product providers
Top
When you need to make a reservation and/or send any question to tour company, it requires you to sign up and log in. It will utilize all of the booking process. This is done to maintain security for any users of the TourNall.com website.
Top
A booking fee (2 US Dollars) applies to each booking. When you make a booking, 10 to 40% of the total price of tour product you book will be charged on your credit card as a deposit for your reservation. This deposit will be subtracted from the full amount of total price upon payment at departure point or at tour company. When you make a reservation for a tour product, you will see the detailed explanation about when your full amount of balance for tour package will be charged on your credit card.
Top
You will have to use your credit card, or ATM debit card to make an online reservation with the TourNall.com website.
Top
The bookings and confirmation portion of the TourNall.com website is secured by 128bit encryption through Verisign. This is currently the most up to date and reliable security standard available on the Internet and will ensure that any information that you submit, including your credit card information, will remain completely confidential and secure.
Top
Our policy is that you can cancel your reservation any time you need to. The TourNall.com does not issue refunds under any circumstances. Refunds regarding Tour Companies are based on their cancellation policy. Contact the Tour Company you made your booking with to review the cost for cancellations. In general, Tour Companies have flexible cancellation policies so you can make a cancellation at easy. If you need to change your reservation then, you can directly contact the Tour Company.
Top
On tourNall.com uses currency converter in order to avoid any confusion regarding the changing of services, or varying conversion rates. However, when you pay your balance due to tour company they can ask customers to pay with their own currency.
Top
You can make a reservation anytime you like, although we suggest that you book in advance to make sure the tour company has a space for you. No exceptions are allotted in order to avoid any confusion, misunderstandings or problems.
Top
Every online booking is guaranteed. The confirmation number and voucher given to you for each booking will guarantee your space upon arrival. Your reservation number will be e- mailed to you. Remember to print your confirmation and/or voucher than bring it with you to the tour company for a speedy check-In. If you do not have access to a printer, please make a note of your confirmation number.
Top
Most of the tour company does not include tax on listed price. However, many of the product listed on the web site does not applies tax at all. Before you make a booking please see through tax related information you can check on the web page.
Top
When you make a booking through www.tourNall.com you must agree to our refund policy. We do not refund deposit which is charged on your credit card at the moment you make an Online booking.
Top